Processing Time
All orders placed through our website are processed within 2–3 working days. You will receive a confirmation email once your order has been dispatched.
Shipping Rates
A flat-rate shipping fee of $15 applies to all orders 5kg or less.
(If your order exceeds 5kg, we will contact you prior to dispatch with updated shipping options.)
Delivery Timeframes
Delivery time will vary depending on your location and the courier service used. Once your order has been shipped, we will provide tracking details where available.
Delays & Public Holidays
During peak periods, public holidays, or unforeseen courier delays, processing and delivery times may be extended. We appreciate your understanding.
Shipping Address
Please ensure your shipping details are correct when placing your order. We cannot take responsibility for delays or lost parcels due to incorrect addresses.
Questions
If you have any questions regarding shipping, please contact us and we’ll be happy to assist.
